Three questions to: Twyla – Innovators‘ Pitch Winner 2017
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Three questions to: Twyla – Innovators‘ Pitch Winner 2017

Last week we presented to you what our last year’s winner of the Innovators’ Pitch category Digital Health, the startup Boca Health, has been up to since the competition at in November 2017. Another startup that participated in the Innovators’ Pitch was Twyla – the winner of the Innovators’ Pitch category Travel & Tourism.

Twyla is a startup from Berlin that wants to improve digital customer experience through chat bots. Their solution can for example be integrated into popular airline enterprise systems to enable data-driven customer interaction. Thereby the cost of providing customer service online can be reduced and businesses can offer non-stop support in a more efficient way.

Now, almost four month after they’ve won the Innovators‘ Pitch in November 2017, we wanted to see how things were going for them since the competition. So we asked them what they’ve been up to since they participated and won the Innovators‘ Pitch:


How was being part of the Innovators Pitch as one of the finalists – and then even to win?

Twyla: Being nominated as one of the finalists and ultimately winning the IP generated great press for Twyla. The fact that the IP was prominently positioned as part of the festival made the participation even more compelling.

What have you been up to in the last months and what changed since you won?

Twyla: We have been going full steam ahead on launching our SaaS product that allows enterprises of all sizes to create service chatbots. Together with our customers in the travel sector, as well as other sectors we have been continuously rolling out new features and functionalities for our software.

What did you take from participating in the Innovators Pitch?

Twyla: Prior to and after the IP we saw the interest in Twyla increase on all sides, be it from sales leads, press requests, as well as job applications. So all in all a very worthwhile event!


The Innovators‘ Pitch is a competition for European early stage startups organised by Get Started, the startup initiative of Bitkom. On the Innovators’ Pitch 2017 nine finalists were chosen to present their digital solutions in three different areas: Digital Health, IoT and Travel & Tourism. Apart from prize money of 5,000 euros each, the winners also received access to our corporate partners and participating investors as well as free Get Started membership in Bitkom.