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Bundesverband Informationswirtschaft,
Telekommunikation und neue Medien e.V.
Albrechtstraße 10
10117 Berlin-Mitte
PO Box 640144
10047 Berlin


Dr. Bernhard Rohleder (CEO)
Telephone: 030 27576-0
Telefax: 030 27576-409

Registration as an association
Registry number 19542NZ
Berlin Register of Associations
Charlottenburg District Court
Amtsgerichtsplatz 1
14057 Berlin

VAT Identification Number:

Data Protection Officer according to the Federal Data Protection Act
Manon Adam, Bitkom

„Information on Act on Alternative Dispute Resolution in Consumer Matters to Art. 14 para. 1 ODR-Regulation:
The European Commission is providing an online dispute resolution (ODR) platform, which can be found at
Our e-mail address is:
Information on consumer dispute resolution according to § 36 Consumer Dispute Assistance Act:
We will not and are not obliged to participate in a dispute settlement procedure before a consumer arbitration body within the meaning of the Consumer Dispute Settlement Act.“.